Dear Gil Castillo,

Thank you once again for choosing Arvixe as your web solutions provider. The following VPS hosting account has been setup:

 

Domain: Username: Server Name: VPS Hostname: Plan: Expiration:

strm.org strmorg lithium.arvixevps.com strmorg.arvixevps.com VPSClass Pro 2012-01-31 01:47:36

NOTE: You have full control over the setup of your VPS environment. Therefore, if you wish to make any changes to the initial setup of the VPS, simply let us know and we'll be more than happy to accommodate your requests.

In this e-mail, you will find information on how to setup your domain name, web publishing/FTP software and your e-mail client. For further information and clarification please contact us with your domain name and username. We are here for you 24/7/365 at support@arvixe.com through email, 1-888-927-8493 through the phone and through live chat at our website http://www.arvixe.com.

Website Transfer Assistance

If you need assistance in transferring your website over: Please first read http://www.arvixe.com/ftp.php and send the necessary information to support@arvixe.com.

Domain DNS Information

If you did not purchase your domain name from us, please login to your registrar (the company that registered your domain name for you) and use the following information to alter the DNS settings on your domain name: (Note: Many providers do not require the IP address information)

 

Domain Name Server 1: Domain Name Server 2: Domain Name Server 1 IP: Domain Name Server 2 IP:

ns1.strmorg.arvixevps.com ns2.strmorg.arvixevps.com 65.98.8.25 65.98.8.51

If you are not familiar with how to change these settings at your registrar or if you encounter problems with these settings at your registrar, please e-mail support@arvixe.com with your registrar's web address (login page) along with your username and password at that registrar and we will make all the proper changes to your domain name for you.

For branding purposes, you may wish to use the IPs above to setup your own nameservers. For more information about this, please email us at support@arvixe.com.

NOTE: Your domain may take as long as 24-48 hours to become active after the DNS settings have been altered. During this time, you may use the alternate addresses provided below to access the services your VPS provides.

Short Status of VPS

Please go to the URL below to view a short status of your VPS.

 

Address:

http://stats.strmorg.arvixevps.com

NOTE: Arvixe utilizes Hyper-V technology to dedicated specific resources to each VPS. Resources are never shared amongst VPSes so you are guaranteed the best performance. Your VPS will be undergoing a cPanel/WHM update soon after it is setup. Therefore, you may notice slower responses from the server for 1-2 hours following the VPS setup while this update process brings your control panel up to the latest version.

Control Panel Information (cPanel)

cPanel allows you to control specific aspects of each hosting accounts from mail to statistics and files.

To login to cPanel, you can simply append "/cpanel" to the end of any domain that is currently setup on your server. Since cPanel forces a secure connection, we strongly suggest you use our subdomain to access it in order to not receive any warnings like so:

 

Address: Username: Password:

http://strmorg.arvixevps.com/cpanel strmorg (the password entered when you purchased your account)

WHM Control Panel Information

WHM allows for overall management of your hosting accounts. You can create and remove hosting accounts as well as perform some management tasks.

To login to WHM, you can simply append "/whm" to the end of any domain that is currently setup on your server. Since WHM forces a secure connection, we strongly suggest you use our subdomain to access it in order to not receive any warnings like so:

 

Address: Username: Password:

http://strmorg.arvixevps.com/whm strmorg (the password entered when you purchased your account)

NOTE: You will be required to accept the cPanel/WHM policies upon first login of the server. Following the acceptance, you will be lead through a series of steps to setup the VPS. Please note that our automated provisioning has done all the work already. Simply click on "Next" on each step until you are sent to the main WHM control panel.

WebSitePanel (VPS Controller) Login Information

WebSitePanel allows for specific management of your VPS. You can perform tasks such as stop, start, restart or check on your VPS container.

To login to WebSitePanel, simply go ahead and go to the following URL:

 

Address: Username: Password:

https://lithium.arvixevps.com strmorg (the password entered when you purchased your account)

FTP Publishing Information

To connect to our server using a web publishing software or a FTP client, please use the following settings:

 

Hostname: Alternate Hostname: Username: Password: Instructions:

strm.org strmorg.arvixevps.com strmorg (the password entered when you purchased your account) Please upload your website files into the 'public_html' directory.

If you encounter problems connecting to our server with your web publishing or FTP software please contact us at support@arvixe.com with your specific problem along with your username and domain name.

E-mail Account Information

To setup your e-mail client, please first make sure that you have logged into the control panel (above) and have setup an e-mail account under the link "Email Accounts". Then, please enter the following information into your mail program to gain access to your e-mail account.

 

Incoming Mail Server (POP or IMAP): Alternate: Outgoing Mail Server (SMTP): Alternate: Username: Password: Extra Information (Advanced):

mail.strm.org strmorg.arvixevps.com mail.strm.org strmorg.arvixevps.com you@strm.org (this must have been setup in the control panel already) (the password entered when you setup your e-mail account) To use SSL, please use the following ports - POP: 995, IMAP: 993, SMTP: 465

Can't access the outgoing mail server? Some ISPs block the outgoing mail server port (25). Please change this port number to 26. If you continue to have problems, please contact us by emailing support@arvixe.com.

Accessing Your Email On The Web

This feature is useful for those who wish to check their e-mail account on-the-go. No configuration is necessary! To connect to your webmail for any account, please first make sure that you have logged into the control panel (above) and have setup an e-mail account under the link "Email Accounts". Then, use the following information to login to webmail: To login to Webmail, you can simply append "/webmail" to the end of any domain that is currently setup on your server. Since Webmail forces a secure connection, we strongly suggest you use our subdomain to access it in order to not receive any warnings like so:

 

Address: Username: Password:

http://strmorg.arvixevps.com/webmail you@strm.org (the full email address you setup through the control panel above) (the password entered when you setup the email account from within the control panel)

SSH Access Information

To connect to our server using a ssh client, please use the following settings:

 

Hostname: Alternate Hostname: Username: Password:

strm.org strmorg.arvixevps.com strmorg (the password entered when you purchased your account)

Root Access Information

Once logged into your SSH using your username. You may type in the following command to gain root access:

 

Command: Password:

ssh root@localhost -p8833 (the password entered when you purchased your account)

Warning: A lot of damage can be done with root access so we strongly suggest consulting a server admin or our support staff if you are not familiar with making a specific change.

Accessing Your Website

Click on the following addresses to view your website.

 

Address: Alternate Address:

http://strm.org http://strmorg.arvixevps.com/~strmorg

IP Address Information

Your server's main IP, the shared IP (used for all sites unless noted) as well as any extra IPs are listed below. If you've purchased extra IP addresses, they will be sent to you in a separate email.

 

Server's Primary IP : Server's Shared IP : Extra IPs (if any) :

65.98.8.25 65.98.8.51 65.98.8.63,65.98.8.54,65.98.8.52,

Private Nameservers and Branding

Your vps hosting plan comes with many advanced features. For information in regards to private nameservers or branding, please contact support@arvixe.com with your request and we will get back to you as soon as possible.

For Support:

1. Email support@arvixe.com or sales@arvixe.com with your query. You can track your past queries and our resolutions by logging in at http://support.arvixe.com. If you are not sure what your password is, either register here or request a new password here.
2. Contact our representatives 24/7/365 using the Live Chat feature on our website. Go to http://www.arvixe.com and click on the phone image at the top of the page.
3. Contact our representatives 24/7/365 by calling our toll free number at 1-888-927-8493
4. Ask our community for help at the community forum - http://forum.arvixe.com.
5. Find an answer to your question through our ever expanding knowledgebase and our blog - http://blog.arvixe.com.

Get Involved:

1. Follow us on Twitter! -- http://twitter.com/Arvixe
2. Find us on Facebook! -- http://facebook.arvixe.com
3. Comment on our Blog! -- http://blog.arvixe.com
4. Comment on our Forum! -- http://forum.arvixe.com/smf/

Get 70 Dollars Cash Back By Referring a Friend

Get 70 dollars cash back by referring a friend. Go to http://affiliates.arvixe.com to become an Arvixe affiliate. Then, any sales that uses your unique link to sign up gets you 70 dollars cash!

Starting your own web hosting company?

If you are starting your own hosting company, you may want to look at the free PDF released by HostLauncher.com at http://www.hostlauncher.com/arvixe.html. The guide includes information on where to start advertising, where to hire low cost employees, etc. and can be quite informative.

IMPORTANT INFORMATION ~ PLEASE READ

1. Please keep your billing information, especially your e-mail address, current by updating it at http://billing.arvixe.com. Do note that your billing username and password may be different from your hosting username and password. If you encounter problems, please contact us.
2. In case of outages, please contact us through any of the methods outlined on our contact page. Include your IP address (from http://www.whatsmyip.us) and your server (displayed at the top of this email). Over 90% of outage reports are due to the fact that a user has been blocked by the server for too many failed login attempts.
3. At anytime, you can check the status of your accounts at http://billing.arvixe.com. In case of suspension, we will change the status of your account in the billing panel and notify you of the reason of suspension (billing, resource abuse, etc.) at your email address on file.
4. If you've chosen to auto-renew, we will attempt to charge your card on file the full amount up to 30 days (long term contracts) prior to renewal. If you have not chosen to auto-renew, you will receive a grace period of 7 days to make your payment before your hosting account is suspended. You'll receive several emails prior to your expiration in regards to required payments. If you are paying by check, please mail your check in as soon as you receive our e-mail.
5. If you do have auto-renew turned on, please make sure that a proper, working credit card is on file. We recommend at least two credit cards to be placed on file in case one expires or comes back declined.

Thank you for choosing Arvixe,

Arvixe Support
support@arvixe.com